#Avast customer service phone no how to
#Avast customer service phone no software
#Avast customer service phone no license
#Avast customer service phone no windows

I don't want to 'beat-this-to-death' but the forum couldn't have helped me given the problem the Level 2 Tech caused when he ran 'HitmanPro' which corrupted something to the point that (a) Windows would not load and (b) Safemode - nothing worked and (3) finally had to use the 'restore' to factory settings to begin again - SOMETHING I COULD HAVE DONE MYSELF without having had to pay AVAST for 'total support' to mess it up and then to fix what they messed up! Quote from: thekochs on February 03, 2014, 02:13:37 AM

#Avast customer service phone no software

Remember to post as many details on what is going on, what you see, your system setup and all software loaded.especially current security software, software firewalls, or even old security software you had previously and removed.a lot of times they really aren't gone and cause issues with new A/V.Īnyway, if you do.start a new clean thread with clean topic.this one has become a discussion topic not a problem & solution one. You would be surprised how senior the folks are on this Forum and the tools they have that can help. Regardless, you can still go down the 'phone' path but at least in parallel start a new thread with your original issue and the current state of the machine and its issues. Also, most of those people are working off scripts prepared by someone else rather that really digging into a specific issue. Use the 'quote' button on top right of post to respond to specific comment.Īlso, I have no real insight to Avast Phone Support but I guess like most you go thru either Junior folks to get to some-one whom knows much about anything and you also spend TONS of time getting there. Quote from: Scrittore on February 02, 2014, 08:15:12 PM First - I've read the responses - and thank those who have taken their time to comment.

So again - tks to those who have responded - and stay tuned as I continue to try and get things resolved. One of my chief complaints with AVAST in general (other than this specific complaint.- entry) is the difficulty in finding phone numbers for someone to talk with about an issue)įinally - my issue with the 2nd level tech that messed up my computer so badly it STILL isn't all corrected (even though three other techs have since worked on it) I have to doubt the issue(s) are going to be solved with a 'community' blog (with all due respect to all) in this instance. Third - as to the 'that's not the (right) phone number' (87) response - that's the number listed on the webpages seen.

#Avast customer service phone no how to

Secondly - although using AVAST for several years now, haven't used these boards much during those years and therefore not sure how to 'respond' _directly_ to a responder (don't see a 'Reply' button for each entry, etc) so any guidance appreciated. Quote from: Scrittore on February 01, 2014, 07:36:35 PM Have waited - BY THE CLOCK - over two hours listening to flutes, etc., waiting for technical support on the 87 number (Saturday Feb 01, 2014) which joined the over two hours combined waiting in between tech reps working, disengaging, me having to call back each time after some process completed (AND THE MESSED UP MY COMPUTER SO BADLY IT WOULDN'T START WINDOWS ALL LAST NIGHT!!!įirst - I've read the responses - and thank those who have taken their time to comment. Quick to take the money - but slow as the lead turtle in a turtle race to service Needless to say - I'm very, very, VERY dissatisfied with AVAST !!

#Avast customer service phone no license

Then - there's the 'Customer Service' matter - wherein AVAST in all its wisdom has NO PROVISION for a 'customer service representative to contact a Level 2 technician to give a phone number and name to to call back to finish what they started (see above problems covering now two days) - all because the above 'technical support' line seemingly just doesn't have near enough staff (as per my over an hour wait time just today alone).Īlso - I bought the VPN (Jan 02, 2014) and the license file was never sent.Ĭustomer service says I didn't buy it because they can't find any record of the purchase - BUT I'M LOOKING AT THEIR CHARGE FROM THEIR RE-SELLER (Digital River) ON MY CREDIT CARD!

Have waited - BY THE CLOCK - over two hours listening to flutes, etc., waiting for technical support on the 87 number (Saturday Feb 01, 2014) which joined the over two hours combined waiting in between tech reps working, disengaging, me having to call back each time after some process completed (AND THE MESSED UP MY COMPUTER SO BADLY IT WOULDN'T START WINDOWS ALL LAST NIGHT!!!